FAQ
1.Account login failed, appear “ unknown error”
2.Camera cannot connect after replacing the router password
3.Camera display offline after replace the Router
4.Camera reboot automatically from time to time
5.Can camera realize remote wireless connection
6.Can connect and view in LAN, but can not in WAN
8.Can not receive alarming notification
9.Can SD card auto-record after inserted, record without internet
10.How to remotely download video files saved in SD card
11.Cannot read SD card or check SD card’s memory size
14.Forget Username and Password of the APP
15.How long does the SD card record
16.How to record audio video
17.How to turn off camera indicator
18.How to turn off camera IR light
19.IP camera screen blurred , color cast
20.Lens screen blurred, the screen is not clear or color cast
21.One key wifi configuration Notice
22.Open Audio and Talk, noise appear
23.SD card recording time is inconsistent with the actual time
24.What is the wireless distance between Camera and Router
25.What languages does APP support
26.What should i do if the camera shown offline
27.How to download the recorded files from the SD card to a PC
28.How to lower the voice of the camera
29.Camera’s time displayed incorrectly
30.What should I do if I forget my password
31.How to upgrade the camera’s firmware
32.How to setup WiFi connection for the camera
33.How to record time to local disk via eye4 on compu
34.How to setup a static ip address and port for the